Política de Retención y Eliminación Segura de Información

graph TB
    A[Chief Data Officer] --> B[Data Governance Committee]
    B --> C[Data Stewards]
    B --> D[Records Managers]
    B --> E[IT Operations]
    
    C --> F[Business Units]
    D --> G[Legal Team]
    E --> H[Infrastructure Team]
    
    F --> I[Data Owners]
    G --> J[Compliance Team]
    H --> K[Security Team]
    
    I --> L[End Users]
    J --> M[External Auditors]
    K --> N[Incident Response]

data_classification:
  public:
    retention_period: "3 años"
    disposal_method: "eliminación_estándar"
    backup_required: false
    
  internal:
    retention_period: "5 años"
    disposal_method: "eliminación_segura"
    backup_required: true
    
  confidential:
    retention_period: "7 años"
    disposal_method: "eliminación_certificada"
    backup_required: true
    encryption_required: true
    
  restricted:
    retention_period: "10 años"
    disposal_method: "destrucción_física"
    backup_required: true
    encryption_required: true
    access_logging: true

graph LR
    A[Creación] --> B[Clasificación]
    B --> C[Uso Activo]
    C --> D[Revisión Periódica]
    D --> E{¿Retener?}
    E -->|Sí| F[Archivado]
    E -->|No| G[Legal Hold Check]
    F --> H[Almacenamiento Pasivo]
    G --> I{¿Hold Activo?}
    I -->|No| J[Eliminación Segura]
    I -->|Sí| K[Suspender Eliminación]
    H --> L[Revisión de Archivo]
    L --> M{¿Eliminar?}
    M -->|Sí| G
    M -->|No| H
    J --> N[Certificación]
    K --> O[Notificación Legal]

creation_process:
  automatic_classification:
    enabled: true
    ml_models: ["content_analyzer", "pii_detector"]
    confidence_threshold: 0.85
    
  manual_classification:
    required_for: ["restricted", "confidential"]
    approval_workflow: true
    steward_review: mandatory
    
  metadata_capture:
    creation_date: automatic
    creator_id: automatic
    business_purpose: manual
    retention_trigger: automatic

active_use_monitoring:
  access_tracking:
    enabled: true
    log_retention: "1 año"
    anomaly_detection: true
    
  usage_analytics:
    last_access_date: tracked
    access_frequency: calculated
    modification_history: maintained
    
  compliance_checks:
    retention_alerts: "90 días antes de vencimiento"
    legal_hold_scanning: "diario"
    classification_review: "anual"

archival_process:
  eligibility_criteria:
    - last_access_date: "> 1 año"
    - business_value: "bajo"
    - legal_requirement: "archivo_permitido"
    
  archive_tiers:
    tier_1:
      access_time: "< 1 hora"
      cost_multiplier: 1.0
      retention_period: "2 años"
      
    tier_2:
      access_time: "< 24 horas"
      cost_multiplier: 0.3
      retention_period: "5 años"
      
    tier_3:
      access_time: "< 7 días"
      cost_multiplier: 0.1
      retention_period: "permanente"

secure_disposal:
  validation_checks:
    - legal_hold_status: false
    - business_approval: required
    - retention_period_expired: true
    - backup_verification: completed
    
  disposal_methods:
    digital_data:
      standard: "sobrescritura_3_pases"
      secure: "sobrescritura_7_pases + verificación"
      certified: "destrucción_física_del_medio"
      
    physical_media:
      paper: "trituración_cross_cut + incineración"
      magnetic: "degaussing + destrucción_física"
      optical: "trituración_industrial"

dlm_platform:
  primary_tool: "Microsoft Purview"
  integration_apis:
    - azure_information_protection
    - office_365_retention
    - sharepoint_governance
    
  automation_capabilities:
    auto_classification: enabled
    policy_enforcement: active
    disposition_workflows: configured
    
  monitoring_dashboard:
    retention_compliance: 98.5%
    archive_efficiency: 87.2%
    disposal_backlog: 14_items

complementary_tools:
  backup_management:
    tool: "Veeam Backup & Replication"
    retention_integration: true
    automated_disposal: enabled
    
  database_lifecycle:
    tool: "IBM InfoSphere Optim"
    data_archiving: active
    test_data_management: enabled
    
  email_archiving:
    tool: "Enterprise Vault"
    policy_enforcement: automatic
    legal_hold_integration: active
    
  document_management:
    tool: "SharePoint + Syntex"
    auto_classification: enabled
    retention_labels: applied

graph TD
    A[Solicitud Legal Hold] --> B[Evaluación Legal]
    B --> C{¿Procede Hold?}
    C -->|Sí| D[Identificar Datos Relevantes]
    C -->|No| E[Documentar Rechazo]
    D --> F[Suspender Eliminación]
    F --> G[Notificar Custodios]
    G --> H[Monitoreo Continuo]
    H --> I[Revisión Periódica]
    I --> J{¿Levantar Hold?}
    J -->|No| H
    J -->|Sí| K[Reanudar Disposición]
    K --> L[Documentar Cierre]

legal_hold_management:
  hold_triggers:
    - litigation_notice: "inmediato"
    - regulatory_investigation: "24 horas"
    - internal_investigation: "48 horas"
    - audit_request: "72 horas"
    
  scope_definition:
    data_sources: ["email", "documents", "databases", "backup"]
    time_period: "definido_por_legal"
    custodians: "identificados_específicamente"
    keywords: "términos_de_búsqueda"
    
  monitoring_requirements:
    compliance_tracking: "diario"
    custodian_reporting: "semanal"
    legal_review: "mensual"
    cost_tracking: "continuo"

pie title Distribución de Datos por Fase de Ciclo de Vida
    "Uso Activo" : 45
    "Archivado Tier 1" : 25
    "Archivado Tier 2" : 20
    "Pendiente Eliminación" : 7
    "Legal Hold" : 3

retention_kpis:
  compliance_metrics:
    retention_compliance_rate: 
      target: "> 95%"
      current: "98.2%"
      trend: "mejorando"
      
    disposal_timeliness:
      target: "< 30 días post-vencimiento"
      current: "18 días promedio"
      trend: "estable"
      
  efficiency_metrics:
    storage_optimization:
      active_vs_archive_ratio: "60:40"
      cost_reduction: "35% anual"
      archive_automation: "87%"
      
    processing_efficiency:
      auto_classification_accuracy: "92%"
      manual_review_reduction: "68%"
      disposition_automation: "78%"
      
  risk_metrics:
    overretention_risk:
      data_beyond_policy: "2.1%"
      high_risk_categories: "0.3%"
      regulatory_exposure: "bajo"
      
    underretention_risk:
      premature_disposal: "0.1%"
      legal_hold_violations: "0"
      audit_findings: "0"

implementation_roadmap:
  fase_1_q1_2025:
    - implementar_clasificacion_automatica
    - configurar_retention_labels
    - entrenar_data_stewards
    
  fase_2_q2_2025:
    - habilitar_archivado_automatico
    - integrar_legal_hold_system
    - implementar_monitoring_dashboard
    
  fase_3_q3_2025:
    - automatizar_eliminacion_segura
    - optimizar_costos_almacenamiento
    - implementar_advanced_analytics
    
  fase_4_q4_2025:
    - auditoria_compliance_completa
    - certificacion_iso_27001
    - expansion_a_subsidiarias

compliance_frameworks:
  gdpr:
    article_5: "principio_minimización"
    article_17: "derecho_al_olvido"
    article_25: "privacy_by_design"
    
  ccpa:
    section_1798_105: "derecho_eliminación"
    section_1798_100: "transparencia_retención"
    
  sox:
    section_802: "retención_documentos_7_años"
    section_404: "controles_internos"
    
  iso_27001:
    control_8_3: "manejo_medios"
    control_12_3: "respaldo_información"
    control_11_2: "disposición_segura"

audit_program:
  internal_audits:
    frequency: "trimestral"
    scope: "25% de categorías por trimestre"
    methodology: "muestreo_estadístico"
    
  external_audits:
    frequency: "anual"
    auditor: "firma_big_four"
    certification_target: "iso_27001"
    
  continuous_monitoring:
    automated_controls: "87% de políticas"
    exception_reporting: "tiempo_real"
    dashboard_updates: "diario"

graph LR
    A[Solicitud Excepción] --> B[Evaluación Riesgo]
    B --> C[Justificación Business]
    C --> D[Aprobación CDO]
    D --> E[Implementación Temporal]
    E --> F[Monitoreo Continuo]
    F --> G[Revisión Periódica]
    G --> H[Renovación/Cierre]

exception_criteria:
  business_justification:
    revenue_impact: "> $100K anual"
    regulatory_requirement: "mandatorio"
    customer_commitment: "contractual"
    
  risk_assessment:
    data_sensitivity: "evaluado"
    exposure_duration: "limitado"
    mitigation_controls: "implementados"
    
  approval_matrix:
    public_data: "data_steward"
    internal_data: "department_head"
    confidential_data: "cdo_approval"
    restricted_data: "board_approval"

training_program:
  general_awareness:
    target_audience: "todos_empleados"
    frequency: "anual"
    duration: "2 horas"
    delivery: "e-learning"
    
  specialized_training:
    data_stewards:
      duration: "16 horas"
      certification: "required"
      recertification: "cada_2_años"
      
    it_operations:
      duration: "24 horas"
      hands_on_labs: "included"
      vendor_training: "available"
      
  executive_briefings:
    frequency: "semestral"
    duration: "1 hora"
    focus: "compliance_risk_metrics"

contingency_scenarios:
  system_failure:
    backup_procedures: "manual_disposition_process"
    recovery_time: "< 24 horas"
    data_integrity: "verified"
    
  vendor_discontinuation:
    migration_plan: "6_meses"
    data_extraction: "garantizado"
    alternative_tools: "pre_identificadas"
    
  regulatory_change:
    impact_assessment: "30 días"
    policy_update: "60 días"
    implementation: "90 días"