DivisionCero

Estrategia de Pruebas de BCP/DRP

Metodología para validar planes de continuidad y recuperación.

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📋 Información General

Documento: Estrategia de Pruebas de BCP/DRP
Versión: 1.0.0
Fecha: Enero 2025
Clasificación: Confidencial
Propietario: CISO - Oficina de Seguridad de la Información

🎯 Objetivo y Alcance

Objetivo

Establecer una metodología estructurada y sistemática para la validación, prueba y mejora continua de los planes de Continuidad de Negocio (BCP) y Recuperación ante Desastres (DRP) de DivisionCero, garantizando la efectividad operacional y la preparación ante incidentes críticos.

Alcance

Esta estrategia cubre:

  • Planes de Continuidad de Negocio (BCP): Procesos críticos de negocio y operaciones esenciales
  • Planes de Recuperación ante Desastres (DRP): Infraestructura TI, centros de datos, servicios cloud
  • Pruebas de Sistemas: Aplicaciones críticas, bases de datos, comunicaciones
  • Evaluación de Personal: Equipos de respuesta, roles de crisis, competencias
  • Validación de Proveedores: Servicios críticos externos, SLAs de recuperación
  • Cumplimiento Regulatorio: Requisitos normativos y certificaciones

🏛️ Marco Normativo

Referencias Regulatorias

  • ISO 22301:2019 - Security and Resilience - Business Continuity Management
  • ISO/IEC 27031:2011 - Information Technology - Security Techniques - Guidelines for ICT Readiness for Business Continuity
  • NIST SP 800-34 - Contingency Planning Guide for Federal Information Systems
  • ISO 22313:2020 - Security and Resilience - Business Continuity Management Systems - Guidance on the Use of ISO 22301
  • COSO ERM Framework - Enterprise Risk Management

Estándares Técnicos

  • ITIL 4 - Service Continuity Management
  • COBIT 2019 - Governance of Enterprise IT
  • TOGAF - Architecture Framework for Business Continuity
  • FAIR - Factor Analysis of Information Risk

📊 Taxonomía de Tipos de Pruebas

Clasificación por Complejidad y Impacto

graph TB
    A[BCP/DRP Testing Strategy] --> B[Desktop Exercises]
    A --> C[Walkthrough Tests]
    A --> D[Simulation Tests]
    A --> E[Parallel Tests]
    A --> F[Full Interruption Tests]
    
    B --> B1[Low Impact/Low Cost]
    C --> C1[Medium Impact/Low Cost]
    D --> D1[Medium Impact/Medium Cost]
    E --> E1[High Impact/Medium Cost]
    F --> F1[High Impact/High Cost]
    
    subgraph "Risk vs Benefit"
        B1 --> G[Quarterly]
        C1 --> H[Bi-annually]
        D1 --> I[Annually]
        E1 --> J[Every 18 months]
        F1 --> K[Every 2-3 years]
    end

Matriz de Tipos de Prueba

Tipo de PruebaDescripciónDuraciónRecursosImpacto OperacionalFrecuencia
Desktop ExerciseRevisión teórica de procedimientos2-4 horasEquipos claveNingunoTrimestral
Walkthrough TestSimulación paso a paso sin ejecución4-8 horasMúltiples equiposMínimoSemestral
Simulation TestEjercicio con sistemas de prueba1-2 díasEquipos + Infra testBajoAnual
Parallel TestEjecución simultánea con producción2-4 díasFull team + DR siteMedio18 meses
Full InterruptionCorte completo de sistemas principales1-3 díasToda la organizaciónAlto2-3 años

🏗️ Arquitectura de Pruebas

Modelo de Pruebas Escalonadas

flowchart TD
    A[Business Impact Analysis] --> B[Test Planning Phase]
    B --> C[Desktop Exercises]
    C --> D{Results Satisfactory?}
    D -->|Yes| E[Walkthrough Tests]
    D -->|No| F[Plan Remediation]
    F --> C
    
    E --> G{Results Satisfactory?}
    G -->|Yes| H[Simulation Tests]
    G -->|No| I[Update Procedures]
    I --> E
    
    H --> J{Results Satisfactory?}
    J -->|Yes| K[Parallel Tests]
    J -->|No| L[Technical Fixes]
    L --> H
    
    K --> M{Results Satisfactory?}
    M -->|Yes| N[Full Interruption Test]
    M -->|No| O[Infrastructure Updates]
    O --> K
    
    N --> P[Lessons Learned]
    P --> Q[Plan Updates]
    Q --> R[Next Cycle Planning]

Infraestructura de Pruebas

Entornos de Testing

Testing_Environments:
  production_mirror:
    purpose: "Full-scale disaster recovery testing"
    infrastructure:
      - dedicated_dr_site: "Secondary data center"
      - network_connectivity: "Dedicated links + internet backup"
      - compute_resources: "50% of production capacity minimum"
      - storage_replication: "Real-time and near-real-time"
    
  simulation_environment:
    purpose: "Safe testing without production impact"
    infrastructure:
      - virtual_infrastructure: "VMware/Hyper-V clusters"
      - network_simulation: "GNS3/EVE-NG for network topology"
      - data_subsets: "Anonymized production data samples"
      - isolated_networks: "Segmented from production"
  
  desktop_environment:
    purpose: "Documentation and procedure review"
    infrastructure:
      - collaboration_tools: "Teams/Zoom for remote exercises"
      - documentation_platform: "Confluence/SharePoint"
      - simulation_software: "TableTop exercise platforms"

🔍 Metodología de Pruebas Detallada

Fase 1: Desktop Exercises (Ejercicios de Mesa)

Objetivo y Características

  • Propósito: Validación conceptual de planes y procedimientos
  • Participantes: Equipos clave de crisis y continuidad
  • Duración típica: 2-4 horas
  • Frecuencia: Trimestral por área crítica

Estructura del Ejercicio

Desktop_Exercise_Structure:
  preparation_phase:
    duration: "1-2 weeks"
    activities:
      - scenario_development: "Create realistic incident scenarios"
      - participant_briefing: "Share materials and expectations"
      - logistics_setup: "Book facilities and technology"
  
  execution_phase:
    duration: "2-4 hours"
    activities:
      - scenario_presentation: "30 minutes - incident description"
      - initial_response: "60 minutes - immediate actions"
      - escalation_procedures: "60 minutes - crisis management"
      - recovery_planning: "45 minutes - restoration strategy"
      - lessons_learned: "15 minutes - immediate feedback"
  
  follow_up_phase:
    duration: "1 week"
    activities:
      - detailed_assessment: "Gap analysis and findings"
      - action_plan_creation: "Remediation roadmap"
      - documentation_update: "Plan improvements"

Escenarios Típicos

  • Ciberataque con cifrado de sistemas críticos
  • Falla masiva de infraestructura cloud
  • Desastre natural afectando datacenter principal
  • Pérdida de personal clave durante crisis
  • Falla de proveedor crítico de servicios

Fase 2: Walkthrough Tests (Pruebas de Recorrido)

Metodología de Ejecución

sequenceDiagram
    participant Crisis as Crisis Team
    participant IT as IT Recovery Team
    participant Biz as Business Teams
    participant Vendor as External Vendors
    
    Crisis->>IT: Activate DR procedures
    IT->>IT: Review system recovery steps
    IT->>Biz: Confirm business requirements
    Biz->>Biz: Validate operational procedures
    IT->>Vendor: Coordinate third-party support
    Vendor->>IT: Confirm SLA commitments
    IT->>Crisis: Report recovery readiness
    Crisis->>Crisis: Document findings and gaps

Elementos de Validación

  • Communication Trees: Verificar cadenas de notificación
  • Role Definitions: Confirmar responsabilidades y autoridades
  • Resource Requirements: Validar disponibilidad de recursos
  • Decision Points: Ejercitar criterios de escalamiento
  • External Dependencies: Confirmar coordinación con terceros

Fase 3: Simulation Tests (Pruebas de Simulación)

Componentes Técnicos

Simulation_Components:
  infrastructure_simulation:
    network_outage: 
      - primary_datacenter_isolation
      - internet_connectivity_loss
      - internal_network_segmentation_failure
    
    system_failures:
      - database_corruption_scenarios
      - application_server_crashes
      - storage_array_failures
      - backup_system_unavailability
    
    security_incidents:
      - ransomware_encryption_simulation
      - data_breach_response_exercise
      - insider_threat_scenarios
      - supply_chain_attack_response
  
  business_process_simulation:
    critical_operations:
      - customer_service_continuity
      - financial_transaction_processing
      - supply_chain_management
      - regulatory_reporting_capabilities
    
    human_resources:
      - remote_work_activation
      - alternative_workspace_setup
      - essential_personnel_availability
      - skill_cross_training_validation

Métricas de Evaluación

  • Recovery Time Objective (RTO): Tiempo máximo aceptable de interrupción
  • Recovery Point Objective (RPO): Pérdida máxima aceptable de datos
  • Mean Time to Recovery (MTTR): Tiempo promedio de restauración
  • Business Impact Assessment: Costo operacional de la interrupción

Fase 4: Parallel Tests (Pruebas Paralelas)

Configuración Técnica

graph LR
    A[Production Environment] --> B[Load Balancer]
    C[DR Environment] --> B
    
    B --> D[User Traffic]
    A --> E[Primary Data Replication]
    C --> F[DR Data Replication]
    E --> G[Shared Storage]
    F --> G
    
    subgraph "Monitoring Layer"
        H[Performance Metrics]
        I[Data Consistency Checks]
        J[Application Health Monitoring]
    end
    
    B --> H
    G --> I
    D --> J

Validaciones Críticas

  • Data Synchronization: Consistencia entre sitios primario y DR
  • Application Performance: Rendimiento en infraestructura alternativa
  • Network Connectivity: Throughput y latencia de enlaces DR
  • Failover Mechanisms: Tiempo de conmutación automática/manual
  • User Experience: Impacto en usuarios finales durante la prueba

Fase 5: Full Interruption Tests (Pruebas de Interrupción Completa)

Planning y Consideraciones

Full_Interruption_Planning:
  pre_execution:
    timeline: "3-6 months preparation"
    requirements:
      - executive_approval: "C-level sign-off required"
      - customer_notification: "Advance notice with alternatives"
      - regulatory_compliance: "Notify relevant authorities if required"
      - vendor_coordination: "Align with critical service providers"
      - insurance_review: "Validate coverage for testing activities"
  
  execution_window:
    timing: "Low-impact periods (weekends/holidays)"
    duration: "24-72 hours maximum"
    rollback_criteria:
      - critical_business_impact: "Revenue loss exceeds threshold"
      - customer_experience_degradation: "SLA breaches beyond acceptable"
      - regulatory_compliance_risk: "Legal or compliance violations"
      - safety_security_concerns: "Human safety or security compromises"
  
  post_execution:
    immediate: "System restoration and validation"
    short_term: "Lessons learned documentation"
    medium_term: "Plan updates and improvements"
    long_term: "Strategic resilience enhancements"

📈 Métricas y KPIs de Testing

Indicadores de Eficacia

Métricas Técnicas

MétricaObjetivoMétodo de MediciónFrecuencia
RTO Achievement100% cumplimientoTiempo real vs objetivoPor prueba
RPO Achievementmenos de 15 min pérdida datosData consistency checksPor prueba
System Availabilitymás de 99.5% durante DRMonitoring toolsContinuo
Network Performancemenos de 20% degradaciónBandwidth monitoringDurante pruebas
Application Responsemenos de 30% incremento latenciaAPM toolsDurante pruebas

Métricas Organizacionales

Organizational_KPIs:
  preparedness_metrics:
    - staff_participation_rate: "target: >95%"
    - procedure_adherence_score: "target: >90%"
    - communication_effectiveness: "target: >85%"
    - decision_making_speed: "target: <30min for critical decisions"
  
  improvement_metrics:
    - issues_identified_per_test: "trending downward"
    - resolution_time_for_gaps: "target: <30 days"
    - plan_update_frequency: "within 2 weeks post-test"
    - cross_training_coverage: "target: >80% critical roles"
  
  business_continuity_metrics:
    - critical_process_uptime: "target: >99%"
    - customer_impact_minimization: "target: <5% customer complaints"
    - revenue_protection: "target: <2% revenue loss during DR"
    - regulatory_compliance_maintenance: "target: 100%"

Dashboard de Continuidad

pie title Estado de Preparación BCP/DRP
    "Completamente Preparado" : 60
    "Mayormente Preparado" : 25
    "Parcialmente Preparado" : 10
    "Necesita Mejoras" : 5

🛠️ Herramientas y Plataformas de Testing

Herramientas de Simulación

Plataformas Empresariales

Enterprise_Platforms:
  tabletop_exercises:
    - "Noggin Emergency Management"
    - "Everbridge Crisis Commander"
    - "AlertMedia Crisis Communication"
    - "Fusion Risk Management"
  
  technical_simulation:
    - "VMware Site Recovery Manager"
    - "Veeam Backup & Replication"
    - "Zerto Disaster Recovery"
    - "AWS Disaster Recovery"
  
  communication_platforms:
    - "Microsoft Teams Crisis Response"
    - "Slack Enterprise Crisis Channels"
    - "Cisco Webex Crisis Communication"
    - "Zoom Emergency Broadcasting"
  
  monitoring_analytics:
    - "Splunk Business Continuity Monitoring"
    - "New Relic Infrastructure Monitoring"
    - "Datadog Disaster Recovery Tracking"
    - "PagerDuty Incident Response"

Herramientas Open Source

  • Nagios: Monitoring de infraestructura y servicios
  • Zabbix: Monitoring y alerting durante pruebas
  • MRTG/Cacti: Network performance monitoring
  • Pandora FMS: Comprehensive IT monitoring
  • OpenNMS: Network and service monitoring

Automatización de Pruebas

Scripts y Automatización

Automation_Framework:
  infrastructure_automation:
    - terraform: "Infrastructure as Code for DR environments"
    - ansible: "Configuration management and deployment"
    - puppet: "System configuration automation"
    - chef: "Infrastructure automation and testing"
  
  application_testing:
    - selenium: "Web application functionality testing"
    - postman: "API endpoint validation during DR"
    - jmeter: "Load testing on DR infrastructure"
    - chaos_monkey: "Fault injection and resilience testing"
  
  data_validation:
    - great_expectations: "Data quality validation"
    - custom_scripts: "Database consistency checks"
    - checksums: "File integrity verification"
    - replication_monitoring: "Real-time sync validation"

📋 Cronograma Anual de Pruebas

Calendario Master de Testing

gantt
    title Cronograma Anual BCP/DRP Testing 2025
    dateFormat YYYY-MM-DD
    section Desktop Exercises
    Q1 Desktop - IT Systems     :2025-01-15, 1d
    Q1 Desktop - Business Ops   :2025-02-15, 1d
    Q1 Desktop - Security       :2025-03-15, 1d
    Q2 Desktop - IT Systems     :2025-04-15, 1d
    Q2 Desktop - Business Ops   :2025-05-15, 1d
    Q2 Desktop - Security       :2025-06-15, 1d
    
    section Walkthrough Tests
    H1 Walkthrough - Full Scope :2025-03-01, 2d
    H2 Walkthrough - Full Scope :2025-09-01, 2d
    
    section Simulation Tests
    Annual Simulation Test      :2025-05-01, 3d
    
    section Parallel Tests
    Parallel Test - Critical Sys :2025-07-01, 4d
    
    section Full Interruption
    Full DR Test (Planned)      :2025-10-01, 3d

Matriz de Responsabilidades por Período

MesTipo de PruebaResponsable PrincipalParticipantesDuración
EneroDesktop - ITIT Operations ManagerIT Teams, Security4 horas
FebreroDesktop - BusinessBusiness Continuity ManagerDepartment Heads4 horas
MarzoWalkthrough H1Crisis Management TeamAll Critical Teams2 días
AbrilDesktop - ITIT Operations ManagerIT Teams, Security4 horas
MayoSimulation AnnualCISOIT, Security, Business3 días
JunioDesktop - SecuritySecurity ManagerSOC, IT, Legal4 horas
JulioParallel TestDR CoordinatorTechnical Teams4 días
AgostoDesktop - BusinessBC ManagerBusiness Units4 horas
SeptiembreWalkthrough H2Crisis TeamAll Stakeholders2 días
OctubreFull InterruptionExecutive TeamEntire Organization3 días
NoviembreLessons LearnedBC ManagerAll Test Participants1 día
Diciembre2026 PlanningCISO + BC ManagerStrategic Teams2 días

🔧 Proceso de Gestión de Mejoras

Ciclo de Mejora Continua

flowchart TD
    A[Test Execution] --> B[Issue Documentation]
    B --> C[Root Cause Analysis]
    C --> D[Gap Assessment]
    D --> E[Improvement Planning]
    E --> F[Implementation]
    F --> G[Validation]
    G --> H[Plan Updates]
    H --> I[Next Test Cycle]
    I --> A
    
    subgraph "Quality Gates"
        J[Executive Review]
        K[Risk Assessment]
        L[Budget Approval]
    end
    
    E --> J
    J --> K
    K --> L
    L --> F

Categorización de Hallazgos

Clasificación de Issues

Issue_Classification:
  critical:
    description: "Complete failure of critical process or system"
    response_time: "immediate (24 hours)"
    approval_level: "C-level executive"
    examples:
      - "Primary datacenter cannot be restored"
      - "Critical business process completely fails"
      - "Communication systems totally unavailable"
  
  high:
    description: "Significant degradation impacting business operations"
    response_time: "48-72 hours"
    approval_level: "Department head"
    examples:
      - "RTO exceeded by >50%"
      - "Key personnel unavailable without backup"
      - "Major system performance degradation"
  
  medium:
    description: "Moderate issues requiring process improvements"
    response_time: "1-2 weeks"
    approval_level: "Process owner"
    examples:
      - "Documentation gaps or unclear procedures"
      - "Training needs identified"
      - "Minor system performance issues"
  
  low:
    description: "Minor improvements or optimizations"
    response_time: "next scheduled update"
    approval_level: "Team lead"
    examples:
      - "Process efficiency improvements"
      - "Documentation formatting issues"
      - "Minor communication improvements"

Template de Reporte Post-Prueba

Estructura del Informe

Post_Test_Report_Structure:
  executive_summary:
    - test_type_and_scope
    - overall_assessment_rating
    - critical_findings_summary
    - recommended_actions_overview
  
  detailed_findings:
    - test_objectives_vs_results
    - performance_metrics_analysis
    - gap_analysis_by_category
    - risk_assessment_updates
  
  improvement_roadmap:
    - immediate_actions_required
    - short_term_improvements_30_days
    - medium_term_enhancements_90_days
    - long_term_strategic_initiatives
  
  appendices:
    - detailed_test_logs
    - participant_feedback_summary
    - technical_performance_data
    - updated_plan_documents

👥 Roles y Responsabilidades

Estructura de Governance

Comité de Continuidad de Negocio

graph TB
    A[Executive Steering Committee] --> B[BC Program Manager]
    B --> C[Crisis Management Team]
    B --> D[Technical Recovery Team]
    B --> E[Business Continuity Coordinators]
    
    C --> F[Communications Lead]
    C --> G[Operations Lead]
    C --> H[Security Lead]
    
    D --> I[Infrastructure Team]
    D --> J[Applications Team]
    D --> K[Data Management Team]
    
    E --> L[Finance/HR Coordinator]
    E --> M[Customer Service Coordinator]
    E --> N[Legal/Compliance Coordinator]

Responsabilidades por Rol

Role_Responsibilities:
  executive_sponsor:
    - strategic_oversight: "Approve testing strategy and budget"
    - risk_acceptance: "Sign-off on residual risks"
    - resource_allocation: "Ensure adequate testing resources"
    - stakeholder_communication: "Report to board and regulators"
  
  bc_program_manager:
    - test_planning: "Develop and maintain testing schedules"
    - coordination: "Coordinate cross-functional testing activities"
    - reporting: "Prepare test reports and recommendations"
    - improvement_management: "Track and implement improvements"
  
  crisis_management_team:
    - incident_command: "Lead crisis response during tests"
    - decision_making: "Make critical operational decisions"
    - stakeholder_communication: "Manage internal/external communications"
    - escalation_management: "Escalate issues to appropriate levels"
  
  technical_teams:
    - system_recovery: "Execute technical recovery procedures"
    - performance_monitoring: "Monitor system performance during tests"
    - issue_identification: "Document technical gaps and failures"
    - solution_implementation: "Implement technical improvements"
  
  business_teams:
    - process_validation: "Validate business process continuity"
    - user_acceptance: "Test business application functionality"
    - customer_communication: "Manage customer impact communications"
    - business_impact_assessment: "Evaluate business impact of disruptions"

Competencias y Entrenamiento

Programa de Capacitación

  • BC/DR Fundamentals: Todos los empleados - Annual
  • Crisis Management: Equipos de liderazgo - Semestral
  • Technical Recovery: Equipos técnicos - Trimestral
  • Communication Protocols: Portavoces designados - Trimestral
  • Regulatory Compliance: Legal/Compliance teams - Anual

📋 Cumplimiento y Auditoría

Requisitos Regulatorios

Evidencia de Cumplimiento

Compliance_Evidence:
  iso_22301:
    clause_8_4: "Testing of business continuity procedures"
    evidence: 
      - test_schedules_and_results
      - improvement_action_tracking
      - competency_records
  
  sox_compliance:
    section_404: "Internal controls over financial reporting"
    evidence:
      - financial_system_recovery_tests
      - data_integrity_validation
      - segregation_of_duties_testing
  
  gdpr_requirements:
    article_32: "Security of processing and incident response"
    evidence:
      - data_breach_response_testing
      - privacy_impact_assessments
      - cross_border_transfer_procedures
  
  industry_specific:
    financial_services: "FFIEC IT examination handbook"
    healthcare: "HIPAA security and privacy rules"
    government: "FISMA contingency planning requirements"

Documentación y Registros

Retention Requirements

  • Test Plans: 7 años
  • Test Results: 7 años
  • Issue Tracking: 5 años
  • Training Records: 3 años
  • Communications: 3 años

🔄 Mejora Continua y Evolución

Roadmap Estratégico 2025-2027

2025 - Consolidation Year

2025_objectives:
  process_maturity:
    - standardize_testing_methodologies
    - implement_automated_testing_tools
    - enhance_communication_protocols
    - improve_cross_functional_coordination
  
  technology_enhancement:
    - cloud_native_dr_capabilities
    - ai_assisted_failure_prediction
    - automated_failover_mechanisms
    - real_time_replication_monitoring

2026 - Innovation Year

  • Predictive Analytics: ML para predecir puntos de falla
  • Zero-Touch Recovery: Automatización completa de procesos DR
  • Immersive Training: VR/AR para simulaciones de crisis
  • Continuous Testing: Testing automatizado integrado en operaciones

2027 - Optimization Year

  • Adaptive Resilience: Sistemas que se auto-reparan y aprenden
  • Ecosystem Integration: BC/DR integrado con partners y proveedores
  • Real-Time Optimization: Ajuste dinámico de planes basado en conditions
  • Predictive Compliance: Cumplimiento automático y proactivo

Métricas de Madurez del Programa

NivelDescripciónCaracterísticasTarget Timeline
1 - InicialPruebas ad-hoc, reactivasDocumentation básica, tests irregulares-
2 - GestionadoProcesos definidos y documentadosCalendarios establecidos, roles definidosQ2 2025
3 - DefinidoProcesos estandarizados y medidosKPIs established, mejora continuaQ4 2025
4 - CuantitativoProcesos controlados y predeciblesMétricas avanzadas, optimizationQ2 2026
5 - OptimizadoMejora continua e innovaciónAutomatización, predictive capabilitiesQ4 2027

📚 Referencias y Documentos Relacionados

Políticas Relacionadas

Marcos de Referencia

  • ISO 22301:2019 - Business Continuity Management Systems
  • NIST SP 800-34 - Contingency Planning Guide
  • ISO/IEC 27031 - ICT Readiness for Business Continuity
  • COBIT 2019 - Management and Governance of Enterprise IT

Herramientas y Recursos

  • DRI Institute - Business Continuity Planning
  • BCI Good Practice Guidelines - Business Continuity Institute
  • FAIR Risk Management - Factor Analysis of Information Risk
  • CISA Continuity Guidance - Cybersecurity and Infrastructure Security Agency

Documento aprobado por:
CISO - Oficina de Seguridad de la Información
Fecha: Enero 2025
Próxima revisión: Enero 2026

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Última modificación: 25 de agosto de 2025

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📋 Información General🎯 Objetivo y AlcanceObjetivoAlcance🏛️ Marco NormativoReferencias RegulatoriasEstándares Técnicos📊 Taxonomía de Tipos de PruebasClasificación por Complejidad y ImpactoMatriz de Tipos de Prueba🏗️ Arquitectura de PruebasModelo de Pruebas EscalonadasInfraestructura de PruebasEntornos de Testing🔍 Metodología de Pruebas DetalladaFase 1: Desktop Exercises (Ejercicios de Mesa)Objetivo y CaracterísticasEstructura del EjercicioEscenarios TípicosFase 2: Walkthrough Tests (Pruebas de Recorrido)Metodología de EjecuciónElementos de ValidaciónFase 3: Simulation Tests (Pruebas de Simulación)Componentes TécnicosMétricas de EvaluaciónFase 4: Parallel Tests (Pruebas Paralelas)Configuración TécnicaValidaciones CríticasFase 5: Full Interruption Tests (Pruebas de Interrupción Completa)Planning y Consideraciones📈 Métricas y KPIs de TestingIndicadores de EficaciaMétricas TécnicasMétricas OrganizacionalesDashboard de Continuidad🛠️ Herramientas y Plataformas de TestingHerramientas de SimulaciónPlataformas EmpresarialesHerramientas Open SourceAutomatización de PruebasScripts y Automatización📋 Cronograma Anual de PruebasCalendario Master de TestingMatriz de Responsabilidades por Período🔧 Proceso de Gestión de MejorasCiclo de Mejora ContinuaCategorización de HallazgosClasificación de IssuesTemplate de Reporte Post-PruebaEstructura del Informe👥 Roles y ResponsabilidadesEstructura de GovernanceComité de Continuidad de NegocioResponsabilidades por RolCompetencias y EntrenamientoPrograma de Capacitación📋 Cumplimiento y AuditoríaRequisitos RegulatoriosEvidencia de CumplimientoDocumentación y RegistrosRetention Requirements🔄 Mejora Continua y EvoluciónRoadmap Estratégico 2025-20272025 - Consolidation Year2026 - Innovation Year2027 - Optimization YearMétricas de Madurez del Programa📚 Referencias y Documentos RelacionadosPolíticas RelacionadasMarcos de ReferenciaHerramientas y Recursos